Frequently Asked Questions

Check out our most frequently asked questions here! If you still have questions, please contact us by email at justcuzzpatisserie@gmail.com

Questions

Yes! If you are looking to leave it out on display, they can be left out for up to two hours. However, as they are made with real cream, we do not recommend leaving them in direct heat or sunlight.

No, we do not offer delivery any longer. Our treats are delicate and we want you to enjoy the flavour as well as the look! Pick up is in Vaughan, Ontario. The exact location will be emailed to you once your order is placed.

We are located in Vaughan, Ontario (Hwy 27 & Major Mackenzie Drive). The exact address will be sent in your order confirmation after purchase.

No, we do not operate a nut free facility and cannot guarantee a nut free cake.

No, this is not something we can accommodate at this time.

Please email us at: justcuzzpatisserie@gmail.com and we will be happy to work with you to create your vision.

Please give us at least 1 week notice of cancellations or postponement and we will be happy to accommodate, as long as we have your new date available. If you give us less than 1 week notice, 25% of your payment is kept for materials used, and 75% will be refunded to you.

We advise to place your order 4+ weeks in advance if possible, but at times we may have availability sooner. Once a day is greyed out, this means we are fully booked for that date, and will be unable to accommodate.

Yes, we do. Please contact us at justcuzzpatisserie@gmail.com and we would be happy to discuss.